Utility Billing & Services
Welcome to Utility and Billing Services. Our mission is to strive every day to deliver in a friendly, courteous, reliable, and responsible manner efficient and effective service that exceeds the expectations of our residents and businesses. We provide water and sewer customer service to residents within the City's service area and commercial solid waste customer service citywide.
Please note that some neighborhoods within Oakland Park receive water and sewer services directly from Broward County (the North Andrews Gardens and Lakeside neighborhoods) and Fort Lauderdale (Twin Lakes South).
Starting Utility Service
To start new utility services, you will need to down, complete, and return the appropriate applications. Please note that a deposit for services will be required:
Restarting Utility Service
If water service has been interrupted due to non-payment, please contact Utility Billing & Services at 954-630-4280 between 8 a.m. and 5 p.m. weekdays to have the service restored.
Closing an Account
Please email, fax to 954-630-4285, or call 954-630-4280 your request in to discontinue service. The date of your move and forwarding address will be required. The security deposit will be applied to your account within 3 - 6 weeks to create a final bill. If the deposit covers the final bill, a refund will be mailed.
Emergency Contact Information
To report broken water mains, pipes or sewer issues, or for after hours emergencies, please call Public Works:
- 954-630-4430 (During weekday business hours of 7:30 a.m. to 4:30 p.m)
- 954-561-6275 (After hours emergencies between 4:30 p.m. and 7:30 a.m.)
- 954-831-3250 (Broward County water customer service)
Monitor Your Water Usage - Eye on Water
The City of Oakland Park's smart meters allow you to have online and secure access to your daily water usage through Eye On Water, an app for your computer or phone. By using the app, customers can track water usage by the hour, seven days a week: you can monitor and control water use, identify potential leaks in your own household systems, verify that your irrigation system is working as scheduled, and more. You can get started by visiting Eye on Water today, or by downloading our helpful guide.