Are there deposit requirements when opening a new account?
All applicants for water and solid waste are required to make a deposit based on the size of the service for both commercial and residential accounts:

Water Service -

Owner Renter Service
100.00 150.00 5/8 - 1"
290.00 435.00 1 1/2"
460.00 690.00 2"
750.00 1,125.00 Hydrant meter


Solid Waste -

Owner Renter Service

270.00 540.00 2,3,4 cubic yard dumpster 1 - 2 pickups weekly
450.00 900.00 6, 8 cubic yard dumpster 1 - 2 pickups weekly

540.00 1,080.00 2,3,4 cubic yard dumpster 3 - 5 pickups weekly
900.00 1,800.00 6, 8 cubic yard dumpster 3 - 5 pickups weekly

Show All Answers

1. What do I need to open an account?
2. Are there deposit requirements when opening a new account?
3. Why is a deposit necessary when a customer already has an account in good standing with the City or has a good credit record?
4. What is the $40 administrative fee on my first bill?
5. Can I pay using automatic bill payer through my bank?
6. When will my deposit be returned?
7. Can I receive my bill by e-mail?
8. Why are the utility payments mailed to a post office box in Orlando?
9. Do you accept credit or debit cards in the office?
10. Do you accept payment by phone?
11. Can I view my utility account information on this website?
12. Why is my water bill so high?
13. How is my bill calculated?
14. How many days do I have to pay my utility bill?
15. Do you assess late fees on utility charges?
16. Do you send a notice before water is disconnected for non-payment?
17. Can I have my water service reconnected after hours?
18. What are the most common causes of increased water usage?
19. Can I make payment arrangements?
20. What are "stormwater" fees?
21. Who do I call to receive a replacement cart for solid waste?